Yes. Upgrades take effect immediately and are prorated for the remainder of your billing period. Downgrades take effect at the end of your current period — you keep access to your current plan until then.

We never cut off your API access mid-month. If you exceed your API call limit, additional calls are charged at $0.002 per 1k calls. We'll email you at 80% and 100% usage so there are no surprises.

Every paid plan has a 14-day free trial — no credit card required. You can test all features including webhooks, analytics, and bulk scheduling before committing.

Yes. Annual billing saves 20% across all paid tiers. You can switch to annual billing from the dashboard settings at any time.

Each authenticated social profile counts as one account — e.g. an Instagram Business account, a LinkedIn page, a TikTok creator account. One user can own multiple profiles. Sub-accounts for platforms that support them (like Facebook Pages connected via a Meta account) each count separately.

Yes — that's the primary use case. Use Connect Links to let your end users authenticate their own social accounts into your product. Their accounts count against your plan's connected account limit. The Scale and Enterprise plans are sized for this multi-tenant SaaS use case.

Enterprise is fully custom: volume pricing, private cloud deployment, SOC 2 report access, SAML SSO, a dedicated Slack channel, custom SLAs, and a dedicated customer success manager. Contact sales@aetherhq.dev to talk.

Billing is per organization, not per user. Team members you invite do not cost extra — the plan covers the whole organization. Only connected social accounts and API call volume affect your tier.